At Safe to talk, we welcome and value your feedback and comments. If you have feedback about this website or wish to let us know about your service experience, please go to

Alternatively, you can complete this short 2-minute anonymous questionnaire at

Thank you for helping us to improve our service and help others like you.

Ngā mihi.

For support now – call, text or webchat with us.

If this is an emergency, call 111. Below are ways to contact us for support or information.


Text: Send us a text on 4334 and we will text you back.

Online Chat: Simply click on the “chat to someone” button on the bottom of every page and a chat window will open.

Media enquiries: or 027 406 1834

We have interpreter services for 44 languages: If your first language is not English, we can arrange an interpreter to help support you. Languages covered include Te Reo, Samoan, Cook Island Māori, Tongan, Tokelauan, Mandarin, Hindi, Farsi, Tamil, Dari, French, Filipino and Cantonese. This service is available 24/7.

To access an interpreter when you contact us, let us know you’d like one.

Safe to talk is available 24 hours a day, 365 days a year

Safe to talk
PO Box 9980
Newmarket, Auckland 1149

Safe to talk is operated by Whakarongorau Aotearoa // New Zealand Telehealth Services.